We are open and continue to follow full COVID safety rules in store.


We are offering our FREE HOME DELIVERY service on orders over £20.00 in the Norwich area (NR1-NR8). For the rest of Norfolk it is £4.95 or FREE DELIVERY on orders over £50.00

You will be able to shop several ways

1. Come into our store

2. Order online either for delivery or pick up. (Please note, for pick up you do not need to enter our store. To pick up from our store, you need to select our shop as a delivery option at checkout on our website. You can also ask for pick up via phone and email too.

3. You can order goods over the phone: 01603 622891

4. You can email us your order, email: mail@thornsdiy.com Please mark the subject field as 'Order for delivery'  

Covid Measures Within Our Store

Since Covid-19 we have made several changes throughout our store to provide our customers and staff a safe shopping experience. 

There is signage throughout our store to remind everyone of 2 metre distancing.

All departments are fitted with screens and every counter has hand sanitiser for customer use. 

We kindly ask our customers to wear a face mask when entering our store (unless medically exempt). If you are feeling unwell, we ask that you do not enter our store this is to protect our customers and staff. 

Whilst we accept cash, we would prefer credit card as a method of payment.

Our Opening hours are:

Monday - Saturday: 9.00am - 5.30pm

Sunday: 10.00am - 4pm

If you do not want to visit our store, we offer a local delivery or pick up service.

To pick up goods from our store, all you need to do is order items online and select our shop as the delivery option at the checkout. You will then receive an email notification when your goods are ready. To collect items, you will need to use our side entrance on Lobster Lane which is opposite Wilkinsons Tea Shop.

For Sunday pick ups, please use our front entrance where a member of staff can come to you. 

Thank you for your continued support, Thorns DIY