Mail Order

Our store is not just online, we have a physical shop located in the centre of Norwich, so if there is not something listed on our site, then please do contact us. We ship throughout the UK and Ireland and offer competitive rates for dispatch.

Free Delivery

We offer free delivery within Norwich area on orders over £15.00. Any other orders and deliveries £3.95. Terms and conditions apply.

30 Day Trade Account 

We operate account facilities for business customers (subject to a full credit and eligibility check) which offers further discounts and 30 days credit. Please contact trade@thornsdiy.com or phone our office on 01603 622891 for more details.

Timber Department

Located under our Ironmongery department is our timber basement which stocks a wide range of timber products such as MDF & hardboard, PSE Pine, Plywood, mouldings, shelving and garden stakes.

House Signs

We offer house signs made to order, in various sizes, styles and finishes such as marble, wood, slate and composite. Please contact our Ironmongery department for more information.

Key Cutting

We offer a key cutting service for mortice and cylinder locks, padlocks and lockers. This is located at the front of the shop in our Ironmongery department. Please contact our store for prices.

Paint Mixing

We have our Dulux paint mixing service, which has hundreds of swatches to choose from, in different finishes e.g Vinyl Matt, Vinyl Silk, Satin and gloss and sizes (tester pots to 5 litres). We can mix Hammerite, Weathershield and Cuprinol paints. We have the facility to colour match with an eyeball scanner, enabling you an exact colour match. For more information, please contact our paint department.  

Rope - Natural and synthetic

In our gardening department we stock a wide range of sisal and rope. If you require these in a larger diameter and cut to an exact length, we can order this in or cut for you.

Sharpening Service and Garden Machinery Service and Repairs

We offer a service for sharpening garden tools and servicing lawn mowers. These items are serviced off site but we can even arrange collection and delivery of the equipment to be repaired. Please contact our Gardening Department for a full range of prices.

Felco Servicing and Repairs

We offer a service on all Felco secateurs. These are serviced off site, please contact our Gardening department for more information.

Flyscreens

We can make flyscreens to order in a variety of colours and patterns. Please ask in our housewares department for details.

Mats

We can make to specific dimensions coir door mats, please ask in our housewares department for more details.

Kitchen Knives and Scissor Sharpening

Please contact our Housewares Department for further details and prices.

Leatherman Servicing and Repairs

We offer a repair and service facility on all Leathermans ( charges may apply). Please contact our Tool Department for details.

Perspex

We can order in large sheets of perspex up to 2mm thick and cut to specific dimensions, please contact our tool department for more details.

10% Student Discount

On production of a valid N.U.S. Card, students can receive 10% off (Terms and Conditions apply).