Local Delivery Service

If you live in the Norwich area we are offering free delivery on orders over £20.00. This is our delivery van which covers the following areas: NR1, NR2, NR3, NR4, NR5, NR6, NR7 and NR8. Estimated delivery times are 3-5 days. Any questions, please feel free to contact us. For the rest of Norfolk we use a local courier. There is a small charge of £4.95 or free delivery on orders over £50.00 Delivery times for this is up to 3-5 days. 

FOR ITEMS THAT ARE HEAVY IN WEIGHT OR BIG ITEMS AND STATE (NORFOLK DELIVERY ONLY)

On our website you will notice there are some items which clearly state NORFOLK DELIVERY ONLY. This is because of the size and weight of the item, delivery outside of Norfolk will incur additional postage costs, as it is delivered by FEDEX and not us. If you are interested in these products please contact us in the first instance via telephone: 01603 622891 and ask to speak to our web team or email: sales@thornsdiy.com We will then give you a postage quote for your area.

Please note: Any orders purchased with items that clearly NORFOLK DELIVERY ONLY and the customer is not based in Norfolk, we will refund or contact you to see if you would like to pay additional postage.  

Outside of Norfolk

For the rest of the mainland UK outside Norfolk, our postal charges will be £4.95 or free delivery on orders over £100.00.

Please note: some of our bulky, heavier items say NORFOLK DELIVERY ONLY. Delivery outside Norfolk on these items will incur additional postage costs. If you would like a quote, please email us: sales@thornsdiy.com or contact our web team on 01603 622891

Any orders purchased with items that clearly NORFOLK DELIVERY ONLY and the customer is not based in Norfolk, we will refund or contact you to see if you would like to pay additional postage.  

For the Channel Isles, Isle of Wight, Isle of Man, Isle of Sicily, Northern Ireland, Scottish Highlands and Offshore Islands, please get in contact with us to give you a postage quote. Please note, if you try and purchase through our site we will contact you either for a refund or additional postage.

For the rest of the mainland UK we use FEDEX and Royal Mail . The charge is £4.95 or free delivery on orders over £100.00. In most cases the service on orders received prior to 2:00pm for delivery to addresses in Mainland UK is that the goods will be delivered within 5-7 working days.

We aim to deliver the goods in accordance with your order usually within the stated delivery time (except in exceptional circumstances) but not more than 30 days after the day you place your order, unless otherwise agreed between you and us. We reserve the right to deliver an order in instalments by separate delivery shipments.

If you have any queries relating to the delivery of your order you can contact us on 01603 622891 or e-mail us.

 Thorns DIY Delivery Charges in Mainland UK, including VAT are as follows; 

STANDARD

NEXT WORKING DAY

Orders under £20.00

Delivering to postcodes: 

NR1 - NR8

£4.95

 

Orders over £20.00

Delivering to postcode: 

NR1 - NR8

FREE

 

Orders under £50.00

Delivering to postcodes:

NR9 - NR35,  PE30 - PE38

£4.95

Orders over £50.00

Delivering to postcodes:

NR9 - NR35,  PE30 - PE38

FREE

Orders under £100.00

Delivering to the rest of the UK

£4.95

Orders over £100.00

Delivering to the rest of the UK

FREE


We are happy to deliver outside Mainland UK but delivery costs will be quoted upon receipt of order.

The Delivery Charge for deliveries to Ireland will be a minimum of £15.00 including VAT but will be confirmed upon receipt of order.

CALL/CLICK & COLLECT SERVICE

We are now offering a call/click and collect service. You can either do this via our website at the checkout by selecting the 'Pick Up' Tab or by calling us with your order Tel: 01603 622891 or email us: mail@thornsdiy.com If emailing, please put 'Collection' in your subject field. 

Read our full Terms and Conditions