Local Delivery Service

If you live in the Norwich area we are offering free delivery on orders over £15.00. This is our delivery van which covers the following areas: NR1, NR2, NR3, NR4, NR5, NR6, NR7 and NR8. Estimated delivery times are 1-3 days. Any questions, please feel free to contact us. For the rest of Norfolk we use a local courier. There is a small charge of £3.95 or free delivery on orders over £50.00 Delivery times for this is up to 2-5 days. 

Outside of Norfolk

For the rest of the Mainland UK we use FEDEX . The charge is £6.99 or free delivery on orders over £100.00. In most cases the service on orders received prior to 2:00pm for delivery to addresses in Mainland UK is that the goods will be delivered within 2 - 5 working days 

We aim to deliver the goods in accordance with your order usually within the stated delivery time (except in exceptional circumstances) but not more than 30 days after the day you place your order, unless otherwise agreed between you and us. We reserve the right to deliver an order in instalments by separate delivery shipments.

If you have any queries relating to the delivery of your order you can contact us on 01603 622891 or e-mail us.

 Thorns DIY Delivery Charges in Mainland UK, including VAT are as follows; 

STANDARD

NEXT WORKING DAY

Orders under £15.00

Delivering to postcodes: 

NR1 - NR8

£3.95

 

Orders over £15.00

Delivering to postcode: 

NR1 - NR8

FREE

 

Orders under £50.00

Delivering to postcodes:

NR9 - NR35,  IP1 - IP33 PE30 - PE38

£3.95

Orders over £50.00

Delivering to postcodes:

NR9 - NR35,  IP1 - IP33 PE30 - PE38

FREE

Orders under £100.00

Delivering to the rest of the UK

£6.99

Orders over £100.00

Delivering to the rest of the UK

FREE


We are happy to deliver outside Mainland UK but delivery costs will be quoted upon receipt of order.

The Delivery Charge for deliveries to Ireland will be a minimum of £15.00 including VAT but will be confirmed upon receipt of order.

CALL/CLICK & COLLECT SERVICE

We are now offering a call/click and collect service. You can either do this via our website at the checkout by selecting the 'Pick Up' Tab or by calling us with your order Tel: 01603 622891 or email us: mail@thornsdiy.com If emailing, please put 'Collection' in your subject field. 

Read our full Terms and Conditions